Self-service technology is transforming the way consumers interact with stores, cinemas and indoor parks. With modern and intuitive solutions, it is possible to offer convenience and agility, while improving operational efficiency and the customer experience.
What is self-service and how does it work?
Self-service allows the customer to have greater control over their purchase, without having to rely directly on an attendant. With modern kiosks or terminals, this is possible:
- Choose products or services quickly and conveniently.
- Make payments directly at the terminal, with various options such as PIX, cards and digital wallets.
- Issue tickets, vouchers or proof of purchase immediately.
Benefits for your business
Implementing self-service brings advantages to operations in any segment:
- Reducing queues: Reducing waiting times is essential for improving the customer experience and increasing customer satisfaction.
- Increasing the average ticket: During the process, the system can suggest upgrades or additional items, encouraging complementary purchases.
- Operational efficiency: Your team can focus on more strategic activities, while self-service takes care of routine tasks.
- Flexibility and integration: All platforms – physical, online and in the app – are connected, offering an omnichannel experience.
Practical applications
- Stores: Kiosks for quick purchases or for finalizing credit, without the need to queue.
- Cinemas: Terminals for buying tickets, snacks and even choosing seats, all with a few clicks.
- Indoor Parks: Sell tickets, collect tickets and even buy promotional packages directly at the terminals.
Self-service with VendaBem
With our solution, you will have access to integrated and customizable terminals, prepared to meet the specific needs of your segment. The simplicity of our system guarantees that any customer, regardless of their familiarity with technology, will have a positive experience.
Invest in self-service and discover how you can turn interaction with your customers into something unique, practical and efficient. Contact us and take your business into the future!